The Arkansas Apartment Association offers several educational programs to assist apartment industry professionals. These NAAEI Designation Programs are sponsored by National Apartment Association Education Institute (NAAEI) and provide certification in a variety of areas. The following education programs are available to Arkansas Apartment Association members:


The National Apartment Leasing Professional (NALP): Leasing Professionals are an apartment community’s “first line.” As the first to meet prospective new residents, Leasing Professionals have the huge responsibility of representing the entire apartment community. This course teaches them the skills they need to become top producers. To take this course, applicants must have six months’ experience in the apartment industry and successfully complete eight courses. Learn More.


The Certified Apartment Manager (CAM): An apartment community’s onsite manager plays an important role. As the link between residents and property owners, the onsite manager must have knowledge of Fair Housing laws and other legalities, risk management, marketing, financial management, and more. This course requires candidates to have worked in the apartment industry for a minimum of 12 months. They must also complete 56.5 hours of CAM coursework. Learn More.


The Certified Apartment Maintenance Technician (CAMT): Maintenance professionals are vital to an apartment community. These professionals have to know the basics of all types of maintenance and repair, including heating and air, appliance maintenance, plumbing, and electrical. Both seasoned veterans looking for a refresher course and those new to the maintenance profession will find this course helpful and informative. To take this course, candidates must have at least one year of apartment or rental housing maintenance experience. They must also complete seven courses totaling 90.5 hours. Learn More.


The Certified Apartment Supplier (CAS): An ideal course for new salespeople as well as industry veterans, the CAS program covers Fair Housing, Financial Management, Management of Residential Issues, and Risk Management. Those interested in this course should have 12 months of experience as an apartment industry supplier and should have completed four courses for a total of 26 hours. A CAS designation requires yearly renewal. Learn More.


The Certified Apartment Portfolio Supervisor: Professional supervisors have to know a variety of management principals and techniques. This course provides information on risk management, legal responsibilities, financial management, effective leadership, and more. To enter the CAPS program, candidates must have 24 months’ experience as a multi-site supervisor, or be a CAM, ARM, or RAM designate in good standing with 24 months of management experience. Candidates are also required to meet examination requirements within 24 months of declaring candidacy for CAPS, and must have completed five required courses for a total of 40 hours. Learn More


Distance Education
For those who prefer the convenience of learning via the Internet, NAAEI offers webinars about twice a month. Industry experts and/or NAA members lead the webinars, which are designed for apartment industry professionals. NAAEI webinars are a terrific opportunity to discuss new ideas, emerging trends, and best practices. The webinars also offer Continuing Education Credits (CEC).

NAAEI Online Programs include CAM, NALP, Fair Housing and Beyond, Supplier Success, and Credential for Green Property Management (CGPM).

Find the schedule of upcoming NAAEI Webinar, click here!